EPE celebrating community spirit with Lawsons!
Community spirit is often a large part of the success of our independent retailers. Often residing in the heart of their communities, they benefit from having strong bonds and loyalty within their customer base.
One of such independent retailers is Lawsons in Devon; with four stores in Plymouth, Totnes, Tavistock and Ivybridge.
Liz Lawson, Managing Director, Lawsons celebrated 25 years of service this year at the family business; she spoke to Bira Membership Magazine this month to discuss how business has changed in the last few years and how they have adapted to new needs of their ever changing consumer base.
On catering to customers in her community she states:
“Ever since my great-grandfather Tom Lawson opened a tool shop in Plymouth in 1904, Lawsons has always been bout listening closely to customers and what they want. Last year we revisited our business purpose and concluded we exist for our communities, help local people create beautiful homes”
You can read the full interview in the November/December edition of Bira Membership Magazine.
It really speaks highly of our independent retailers and their commitment to keeping their communities flourishing; adapting and changing to their ever changing customer base whilst also maintaining that grass-roots knowledge of their local area that makes them an integral part of many communities up and down the country.
EPE hope to continue to work closely with all of our independent retailers, and supporting them by supplying quality, durable branded products, offering advice or market insights and merchandising to help them succeed.
28th November 2019
