Kärcher Cashback Promotion How To Claim:
Once you have purchased your new Kärcher “Window Vac”, you will need to follow the simple claim process below to receive your cashback. To enable us to complete your claim, we will need to see supporting documentation, which will need to be supplied as a hard copy.
Please follow the steps below to make a claim:
1. Please read the terms and conditions and ensure that you have understood them fully before applying to make a claim.
2. Buy a promotional pack of one of the following Kärcher Window Vacs (WV50, WV55, WV60, WV70, WV75) between 01/10/14 and 31/10/14.
3. Go to www.karchercashback.co.uk.
4. Complete the online form.
5. After submitting your details you will see a confirmation page.
6. Print out the confirmation page complete with your reference number.
7. Post your print out, till receipt (showing purchase price and date) and the barcode cut from the packaging to Kärcher Window Vac Cashback, PO Box 1079, Hemel Hempstead, HP1 1GY.
8. You will receive your cashback cheque (including 2nd class postage refund) within 28 days.
Please also note:
• Maximum of two applications per household only.
• If you experience problems and/or are unable to complete the online claim form, please email our customer care team at queries@karchercashback.co.uk or ring our customer care line on 0844 561 8858.
TERMS & CONDITIONSFULL TERMS & CONDITIONS
1. This offer is only available on the purchases of any of the applicable products listed within this Cashback Promotion.
2. The offer is valid on purchases between 1st October 2014 and 31st October 2014 (inclusive). The closing date for receipt of applications is 30th November 2014 (inclusive).
3. The promotion only applies to products, which have been supplied and distributed by Kärcher UK Ltd within the UK.
4. Kärcher UK Ltd cannot accept claims against products purchased from eBay (whether listed as new or used). Purchases from Amazon will only be accepted when made directly from amazon.co.uk and not from 3rd party sellers on Amazon Marketplace, whether fulfilled by Amazon or not.
5. This promotion is not available on any second hand, refurbished/reconditioned or counterfeit stock.
6. The products included in this promotional offer are subject to availability while stocks last. Failure of retailers to fulfill orders of promotional products over the promotional period is not the responsibility of Kärcher UK Ltd.
7. To claim, go to www.karchercashback.co.uk and enter your details. Last date to enter online is 15/11/14.
8. On clicking the ‘submit’ button, a reference number will appear on screen.
9. Make a note of this number and print out the page and post it, along with the barcode cut from the packaging and till receipt showing purchase price (must be dated between 01/10/14 and 31/10/14) which clearly shows your Kärcher Window Vac product purchase and send to Kärcher Window Vac Cashback, PO Box 1079, Hemel Hempstead, HP1 1GY for it to arrive no later than 30th November 2014.
10. Receipts cannot be returned. No responsibility can be accepted for applications lost, delayed or damaged in the post or not received for whatever reason. Proof of sending is not proof of receipt.
11. Should you have any warranty issues with the product, please call the Kärcher UK Ltd customer care team on 01295 752200.
12. This offer will be redeemed directly through Kärcher UK Ltd and under no circumstances by the retailer.
13. Refunds are in the form of a cheque. Please allow 28 days for cheque delivery from receipt of a valid claim. Cheques will only be payable to the person whose name appears on the application.
14. The cashback promotion is open to UK, Channel Islands and Isle of Man residents aged 18 or over, excluding employees and their immediate families of Kärcher UK Ltd., their agents and anyone connected professionally with the promotion.
15. No bulk or third party entries will be accepted.
16. The cashback amount will be determined by the product purchased:
• Kärcher WV50 - £10
• Kärcher WV55 - £10
• Kärcher WV60 - £15
• Kärcher WV70 - £20
• Kärcher WV75 - £15
17. The promotion is available to the original purchaser and is limited to two applications per household.
18. Your statutory rights are not affected.
19. Multiple claims from companies, organisations and institutions and claims from resellers are excluded from this offer.
20. This Cashback offer is subject to continuous ownership of the product purchased. Kärcher UK Ltd reserves the right to recall/cancel payment if the product is returned/resold. Your statutory rights are not affected.
21. The Promoter reserves the right to verify any application, including but not limited to name and address and reserves the right to reject claims if it suspects fraudulent activity. Applications that do not comply with the terms and conditions or participants found to be abusing the promotion in any way will have all their claims declared void. The promoter’s decisions in relation to the promotion are final.
22. The promoter may pass your details on to a third party for handling and fulfilment purposes for this offer only.
23. This promotion cannot be used in conjunction with any other offer.
24. The promoter reserves the right to amend or extend this promotion on reasonable notice or to terminate the promotion in circumstances outside its reasonable control. The determination and decision of the promoter on all matters shall be final and no promotional correspondence will be entered into. The promoter reserves the right in its reasonable discretion to disqualify any applicant whose conduct is contrary to the spirit of the rules or the intention of the promotion and to declare as void any or all of their claims or entries based on such conduct.
Promoter: Kärcher UK Ltd, Kärcher House, Beaumont Road, Banbury, OX16 1TB. Please do not send any applications to this address.
Privacy Policy: http://www.karcher.co.uk/uk/Products/Help/Privacy_policy.htm
